Privacy & Security

Last updated: 9/29/2026



This Privacy & Security Policy explains how your personal information is collected, used, stored, and protected when you visit or access the Automated-Agent.com Website (“Website”). Please read this policy carefully to understand how your data is handled and your rights under applicable privacy laws, including the General Data Protection Regulation (GDPR).

1. Data Controller

The Data Controller responsible for your personal information is:

Veritas Software
Scottsdale, AZ, USA
Contact Us

We do not currently appoint a Data Protection Officer (DPO). If this changes, we will update this policy.

2. Information We Collect

2.1 Information You Provide

You may provide personal information when you:

  • Create an account
  • Log in to your account
  • Contact support
  • Use features that require authentication

This may include your name, email address, login credentials, and any information you voluntarily submit through the Website. You control the amount and type of information you provide.



2.2 Information Collected Automatically

When you use the Website, we automatically collect limited technical information necessary for security and service operation, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Time zone
  • Pages accessed

This information is used strictly for security, fraud prevention, diagnostics, and ensuring proper Website functionality.

3. Cookies & Tracking Technologies

3.1 Essential Cookies (Used)

We use only essential cookies, including:

  • Authentication cookies
  • Session cookies
  • Security cookies
  • “Remember me” cookies (if selected)

These cookies are required for logging in, maintaining your session, protecting your account, and ensuring core functionality. Under GDPR and the ePrivacy Directive, essential cookies do not require consent, and therefore no cookie banner is displayed.



3.2 Non‑Essential Cookies (Not Used)

We do not use analytics, advertising, tracking, or third‑party marketing cookies. If this ever changes, we will implement a full GDPR‑compliant cookie consent banner.

4. How We Use Your Information

We use your personal information only for:

  • Operating your account
  • Providing core Website functionality
  • Securing your account
  • Preventing fraud
  • Responding to support requests
  • Complying with legal obligations

We do not sell, rent, trade, or share your personal information with third parties.

5. Legal Bases for Processing (GDPR Article 6)

We process your personal information under the following legal bases:

  • Contractual necessity – to create and maintain your account and provide core services.
  • Legitimate interest – to secure the Website, prevent fraud, and ensure service reliability.
  • Legal obligation – to comply with applicable laws and regulatory requirements.

We do not rely on consent for any processing activity at this time.

6. Data Transfers Outside the EU

If you reside in the European Economic Area (EEA), your information may be transferred to and processed in countries outside the EEA, including the United States. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent security measures.

7. Your GDPR Rights

If you are an EEA resident, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Delete your data (“right to be forgotten”)
  • Restrict processing
  • Object to certain types of processing
  • Request data portability
  • Withdraw consent where applicable
  • Request information about automated decision‑making

You can exercise most of these rights directly from your account settings. This includes accessing, correcting, downloading, or deleting your personal data. These actions are available instantly and do not require submitting a manual request.

If you cannot access your account or cannot complete an action through the available self‑service tools, please visit our Contact Us page. We may request identity verification before fulfilling your request.

8. Data Retention

We retain your personal information for as long as your account remains active. If you delete your account, all personal data associated with it will be deleted, except where retention is required by law.

9. Security

We use industry‑standard security measures, including SSL/TLS encryption, secure credential storage, access controls, and continuous monitoring. While we take reasonable steps to protect your data, no system can guarantee absolute security.

10. Minors

This Website is not intended for individuals under 18. If we learn that a minor has created an account, we will delete it promptly.

11. Third‑Party Links

Our Website may contain links to external sites not operated by us. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

12. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. The “Last Updated” date will always indicate the most recent revision.

13. Contact Us

If you have questions or concerns about this Privacy & Security Policy or how your data is handled, please contact us.